General terms and conditions

GENERAL TERMS AND CONDITIONS VOIDS B.V.

Article 1: Applicability
These general terms and conditions apply to all offers, agreements, and services of VOIDS B.V., hereinafter referred to as: VOIDS, unless otherwise agreed in writing. General terms and conditions of the client are explicitly rejected, unless confirmed otherwise in writing by VOIDS.

Article 2: Formation of the Agreement
An agreement with VOIDS is concluded after written or electronic confirmation by VOIDS. Oral commitments or arrangements are only binding after written confirmation by VOIDS.

Article 3: Prices and Payment
All prices are exclusive of VAT and any other government-imposed levies. Payment must be made within 14 days of the invoice date, without deduction, set-off, or suspension. In the event of late payment, the client is automatically in default and owes interest of 1% per month, in addition to extrajudicial collection costs of 15% of the outstanding amount.

Article 4: Delivery Periods
Exceeding agreed delivery periods does not entitle the client to compensation or termination, unless VOIDS, after written notice of default, still fails to fulfill its obligations within a reasonable period.

Article 5: Force Majeure
In the event of force majeure, VOIDS’s obligations are suspended. If performance becomes impossible due to force majeure for more than 60 days, both parties have the right to terminate the agreement without any right to compensation.

Article 6: Additional Work
Additional work refers to all tasks performed at the client’s request that are not included in the original agreement. Additional work will be invoiced separately.

Article 7: Intellectual Property
All intellectual property rights to concepts, content, strategies, and other works developed by VOIDS remain with VOIDS, unless otherwise agreed in writing. Use by the client outside the agreed scope is not permitted without prior written consent.

Article 8: Liability
VOIDS is only liable for direct damage that is the direct result of a attributable failure. Liability is limited to the invoice amount of the relevant assignment. VOIDS is never liable for consequential damages, such as loss of profit or reputational damage.

Article 9: Cancellation
VOIDS reserves the right to cancel agreements if required by legal or policy changes. In such cases, the client is not entitled to compensation.

Article 10: Employee Poaching
The client is not permitted, without written consent from VOIDS, to enter into an employment relationship with employees deployed by VOIDS during the assignment and up to 12 months after its completion. In case of violation, the client owes a fixed compensation of €25,000.

Article 11: Price Changes
VOIDS is entitled to adjust prices if these result from government measures, collective labor agreement changes, or other unforeseen circumstances.

Article 12: Governing Law and Disputes
All agreements with VOIDS are governed by Dutch law. Disputes shall be exclusively submitted to the competent court in Amsterdam.